Notice Online Facilities

Dear Policyholders,

As the 'National Pause' continues, kindly note that all of our physical locations will remain closed. However, we will continue to operate remotely just to serve you.

We take this opportunity to remind those of you who wish to renew your policies, or make payments, that you can do so via SurePay outlets (except Courts), SurePay online, Republic Bank online, Cave Shepherd Card Mobile App or through the following Credit Unions providing you are a member there:

  • Barbados Workers' Union Co-op Credit Union Ltd.
  • Light & Power Employees Co-op Credit Union Ltd.
  • Barbados Police Co-op Credit Union Ltd.
  • U.W.I (Cave Hill) Co-op Credit Union Ltd.

Queries can also be sent to the various departments, using the company's website www.coopgeneral.com.

Additionally, you can utilize our mail box located at the Head Office in Upper Collymore Rock, to drop off any documents or cheques. Please note no cash is allowed.

For general queries, kindly call our PBX at 431-8600 or contact the following persons:

  • Sharon Griffith- Finance Manager- sgriffith@coopgeneral.com
  • Theresa Ward- Claims Manager- tward@coopgeneral.com
  • Kirkland Clarke- kclarke@coopgeneral.com

To enquire about the renewal of your policy please call 230-8863.

Our Auto Response service will continue to operate daily, except within the curfew period. Contact 233-8600.

Please remember to practice social distancing and use hand sanitizer if soap and water are not readily available. We encourage you and your families to take the necessary precautions and adhere to the guidelines and protocols established by the Government and the Health Authorities.

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